greyhound bus ticket refund south africa

No refund will be processed at … Tickets and Confirmation - Immediately confirmed after successfully completing check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by email. Bus tickets available with Greyhound. When travelling with Greyhound, it’s important to understand the ins-and-outs of joining us on our buses, the Terms and Conditions when on board, and all that fine print that you might have overlooked when making your booking with us. Immigration Amendment Act: New regulations came into effect on 01 June 2015 which impacts on any Cross Border travel with children under the age of 18. Unaccompanied luggage will not be conveyed. Buying a ticket for someone else. All requests for refunds must be sent to [email protected]  with a copy of the original ticket. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Here is a selection of great bus deals across South Africa and neighbouring countries. Our fare options and inclusions. Eagle Liner. Ticket info. Ticket Refund and Exchanges. Tell us now! Keeping up to date with our Terms and Conditions is not only in the interest of your safety, but also makes your journey with us as easy and as enjoyable as possible. We compare all available buses departing from Johannesburg and arriving in Mossel Bay and show you the exact stops, all travel times, and of course the best ticket prices.We’ll show you bus tickets from companies traveling this route, such as Intercape, Greyhound South Africa … All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. In terms of section 45 of the Magistrates’ Courts Act 32 of 1944, the passenger consents to the jurisdiction of any Magistrates’ Court in the area which the passenger resides or works, notwithstanding the amount involved. A full refund will only be issued for proof of death, hospitalization or severe illness of the passenger. Economy Economy Extra Flexible; Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) Arrangements for assistance for passengers will be done during the booking process. Bus tickets from Johannesburg to Durban start at R 210, and the quickest route takes just 7h. Re-bookings may be made at Greyhound offices, the 24-hour Customer Care facility 087 352 0352, or any authorised travel agent, i.e. Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. This bus leaves at 20:40 from South Bend bus station or stop at SOUTH BEND - … We work with 30 buses companies such as Intercape, Translux, Greyhound, City to City, Eldo Coaches, DMJ, Cityliner... Book at justGO.co.za and Save! Greyhound/Citiliner has the right to refuse the carriage of luggage that does not comply with these conditions. Any request for a rebooking must be accompanied by the original ticket. Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. If luggage or personal property is left on the coaches and not claimed by the owners within a reasonable period of time, Greyhound/Citiliner will use all reasonable efforts to contact the relevant passenger. For more details, we encourage you to visit https://www.greyhound.co.za/terms-and-conditions/. With Busbud, you can eaisly check the bus schedules, ticket prices, cheap bus trips and what services are offered on the bus (WiFi, extra legroom, generous luggage allowance). +27 11 611 8000 or Types of bus fares. +27 11 611 8000 or Please note: We can't process refunds through this form. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. This constitutes a no-show and a 100% cancellation fee will apply. Search bus schedules and compare ticket prices with Busbud. Before you email us, you can check if you're eligible for a refund … Wearing a face mask is mandatory for the entire duration of your trip. Customer Care Centre. Should the re-booking request occur less than 12 hours before departure, a 100% re-booking fee will apply. Unless Greyhound/Citiliner acted with gross negligence or fraudulent intent, Greyhound/Citiliner will not be liable for any loss or damage suffered by any person or passenger to whom such a ticket has been issued. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Depending on vehicle availability, this may be operated by any coach within our fleet. Africa South Africa Citiliner. Computicket or Shoprite Checkers. If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. Greyhound/Citiliner will give reasonable notice of changes to schedules. It is the responsibility of passengers to ensure that luggage or personal property is not left on the coaches when disembarking. Booking bus tickets online in advance is the best advice to find cheap tickets to Bulawayo. The cheapest average bus price from Harrismith to Durban is $21. Enquiries and complaints may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Offices Nationwide. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. No animals will be conveyed, with the exception of a trained guide dog accompanying a blind person. Services resumed. Alcohol may not be consumed on Greyhound/Citiliner coaches and intoxicated passengers will not be conveyed. Greyhound/ Citiliner will not provide meal or accommodation vouchers or accept any further liability during delayed or connecting services or changes in published schedules, due to Operational changes. A passenger has the right to cancel an advance booking provided the cancellation is not less than 72 hours prior to the scheduled departure time and will be entitled to a refund subject to the imposition of a cancellation fee of 20% of the price of the ticket. As a result, no bus services will be available during this time. Every reasonable effort will be made to offer alternative services. 087 352 0352. Tickets issued by Greyhound/Citiliner for travel on vehicles or service to be provided by other operators will be subject to the conditions of carriage of such other operator. So, when you get a moment, get familiar with the dos and don’ts, the cans and cannots, and spread the word! Privacy and Security: – Using a credit card to purchase Greyhound/ Citiliner tickets is safe. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352, https://www.greyhound.co.za/terms-and-conditions/, Travel safety this festive season- 6 ways Greyhound keeps you safe, 6 Reasons to travel with Greyhound this holiday season. 24 Hour Customer Care Support is available via our Contact Centre on 087 352 0352/ 011 611 8000. The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Each passenger is permitted to take free of charge, at own risk, two suitcases not exceeding 80cm x 60cm x 30cm in size, of a total mass not exceeding 30kg. The bus station address is Kimberley Greyhound, south africa. As mentioned before, you will find on Barons Bus to Memphis low-cost tickets for only USD 129.00. The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Passengers should not place valuable items such as cellular phones, jewellery, laptops or other computer equipment, electronic items, cash, credit cards, spectacles, sun glasses and fragile or perishable items in the luggage compartment. We will not accept any liability for any cancelled services. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. Passengers are required to be at the departure point 30 minutes before the departure time shown on the ticket. expand_more; Bus prices to King William's Town costs between ZAR 370.00 to ZAR 555.00 each seat. Change your ticket for a $20 fee, prior to your scheduled departure date. Contact your nearest Embassy or Consulate for up to date information. Busbud has been an authorized seller of Greyhound bus tickets since 2015. You and your unborn child’s safety is our priority. Book your Greyhound bus ticket online right here! You will have to pay a US$20 fee for exchanging tickets with Greyhound. Types of bus fares. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Miller Transportation, Greyhound, Barons Bus tickets to Memphis costs between USD 129.00 and USD 154.00 each seat. Compare prices for Intercape, Eldo Coaches. The bus service runs several times per day from Pretoria to Durban. Be aware that not every bus ticket is refundable. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Pre-purchase parking near our locations to save a bundle. Should the rebooking be less than the original amount paid, this will be refunded in cash, credit card/debit card refund or travel voucher valid for 6 months. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of passenger payable immediately on making the re-booking. Have your bus route information and reservation number handy (it will help us track the specific bus and driver). Change your ticket for free, prior to your scheduled departure date. E-Ticket. Official complaints must be raised and submitted within 14 days of travel. Refund will be based on the fare paid minus the one-way fare. If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Travelling by bus during COVID-19 – 4 things you need to know! Nationwide Bus Strike - April 2018. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. Refundable tickets (Flexible tickets) Non-refundable tickets (all other fare types) Get a full refund. Passengers unable to ascend/ descend coach stairs may be accommodated on select departures only or may be required to select the Luxury class cabin on the Dreamliner fleet (lower deck) or on the lower deck on standard Premium Class double Decker coaches or single decker coaches. It is related to the bus ticket type, refundable or non-refundable. Please call us if you feel your driver isn't or wasn't driving safely. All coaches are also equipped with the latest Drivecam Technology. Passengers must ensure that they are in possession of a valid passport and required travel documents for all cross-border journeys. The average bus between Pretoria and Durban takes 9h 36m and the fastest bus takes 8h 45m. Greyhound/Citiliner may in certain instances, revise seat allocations and operate substitute vehicles of substantially the same standard to those advertised. It is the sole responsibility of the passenger to ensure they are adequately insured. It is related to the bus ticket type, refundable or non-refundable. Passengers are not permitted to travel on vehicles between depots or other parking places and terminal points. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. This ticket is issued subject to the terms and conditions set out below. There are so many reasons to choose Greyhound this holiday […] Read more. More than 36 Weeks- Due to safety regulations, passengers that are further than 36 weeks into their pregnancy, will not be accepted for travel. For the latest travel status, please check the official page for South Africa. Translux, Intercape, Greyhound bus booking. E-Ticket. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. Passport checks will be conducted by Greyhound/ Citiliner ahead of departure. Greyhound has the cheap bus tickets prices for ZAR 250.00. Greyhound/Citiliner will not be bound by any verbal quotation of fares provided to any person. Call us: 1800SAFEBUS 1 8 0 0 SAFE BUS (1-800-723-3287) 1 8 0 0 7 2 3 3 2 8 7 Cancellation and Refund - Once a reservation is booked on Gotobus.com, it cannot be canceled by the customer. A passenger has the right to cancel an advance booking provided the cancellation is not less than  72 hours prior to the scheduled departure time and will be entitled to a refund subject to the imposition of a cancellation fee of 20% of the price of the ticket. Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Some travel restrictions are being lifted in South Africa. The prices of fares are set out on the website at [www.greyhound.co.za/www.citiliner.co.za] or by calling the 24 hour customer care telephone line at [087 352 0352]. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. https://greyhound.co.za/wp-content/uploads/2018/03/Greyhound-logo-200.png, https://www.greyhound.co.za/wp-content/uploads/2019/05/updated-ts-cs.png. This includes electronic cigarettes. CheckMyBus is here to help! - free bus ticket anywhere Greyhound has a stop or station! Re-bookings requested in excess of 72 hours of the scheduled departure time will be subjected to a rebooking fee of 20%. Prices tend to raise as your travel date approaches, so book in advance to secure the best prices! Booking bus tickets online in advance is the best advice to find cheap tickets to King William's Town. If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Translux, Intercape, Greyhound bus booking. ... Greyhound ZA operates a bus from Johannesburg to Durban every 4 hours. This does not prevent Greyhound/Citiliner from bringing legal proceedings in a High Court that has jurisdiction. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. 29 Lepus Rd Crown Mines Johannesburg 2090 Ticket info. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? All historical data is held in a secure environment. If the re-booking is requested less than 72 hours and greater than 12 hours prior to the scheduled departure time, the re-booking will be subject to a  rebooking fee of 50% of the original ticket price. All information requested for an internet booking is required solely to process the reservation. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Box 660691, MS 470 Dallas, TX 75266-0691. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket prices. Regrettably this is the only manner in which we can accommodate special needs passengers. Our fare options and inclusions. Greyhound/ Citiliner reserves the right to trace any lost luggage  for 7 days from the reported loss. Greyhound/Citiliner’s liability for any loss or damage to passengers’ luggage or personal property will be limited to a maximum of R1000,00 per claim in circumstances where Greyhound/Citiliner acted with gross negligence or fraudulent intent. Computicket or Shoprite Checkers. Now, every year we transport 804 293 passengers over 25 million km of road, traveling across a comprehensive network of Southern African tar. Greyhound/Citiliner does not provide general insurance cover for its passengers, their property or luggage. Should the cancellation request occur less than 12 hours before departure, a 100% cancellation fee will apply. You are required to notify us in advance of the assistance that you require failing which we cannot assist you. Intercape has the cheap bus tickets prices for ZAR 370.00. Greyhound/Citiliner may at its sole discretion and without giving reason, refuse transport of any goods and accept no liability by such refusal. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. Our intercity bus and coach network covers all the major cities in South Africa as well as Harare, Bulawayo in Zimbabwe and Maputo in Mozambique. Aside from supplying movie tickets, Computicket is known for offering bus ticket across a range of intercity liners like Intercape, Translux, and Greyhound; as well as across the full gamut of destinations in southern Africa. The passenger will be liable for all legal costs, as may be permissible in law, spent in recovering any amount that the passenger owes Greyhound/Citiliner. The bus was late. With this in mind, if you have made arrangements for other travel, then we urge you to allow sufficient time to meet your other travel requirements. Bookings for special needs passengers must be facilitated via the Greyhound Customer Call Centre. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Contact Us/ Feedback: You may get in contact with us at any time. All Rights Reserved. In normal cases, you can get a full or partial refund of your Greyhound tickets. Passengers may not lie or sit in the aisle or toilet of the coach. Without doubt, there’s a reason we’re South Africa’s favourite. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. No standing passengers shall be conveyed. Pre-purchase parking near our locations to save a bundle. No refund will be processed at terminal level for any late arrival. Unless you are in possession of a medical certificate stating that you are fit to travel, you are advised not to make a booking and board any of our coaches. The following rules apply to passengers that are more than 28 weeks into their term: Special needs passengers requiring assistance will be accommodated and may be limited per coach on the basis set out in this paragraph. Your information will not be sold or made available to third parties. No luggage may be stowed in the aisle or toilet of the coach. Any change requires the issue of a replacement ticket. How did your trip with Greyhound go? Greyhound Goes to Cape Town – exciting things to do. Ticket Refund and Exchanges. It is an offence to smoke on our coaches. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. We offer E-Ticket and other ticket delivery options and ways to pay. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in the connection between its services resulting from circumstances beyond Greyhound/Citiliner’s control. Copyright © Greyhound 2021. Greyhound/Citiliner will not allow firearms or any harmful chemicals, explosives, or toxic substances to be carried on to the coaches. The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the terms and conditions and that he/she is aware of all the terms printed in bold. No passenger shall have any claim of any nature against Greyhound/Citiliner or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Get familiar with Greyhounds updated Terms and Conditions. User trip reviews best describe Intercape, Greyhound bus services. No unaccompanied children under the age of 12 will be conveyed. Why travel with Greyhound? For bookings, visit www.greyhound.co.za or call our 24hrs Customer Care/Reservations on 011 611 8000 | 087 352 0352. Partially used round trip-tickets may be submitted for refund when either the going or return portion is completely unused. We offer E-Ticket and other ticket delivery options and ways to pay. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Ticket info. All requests for refunds must be sent to [email protected] with a copy of the original ticket. Complaints may be submitted to Greyhound Customer Care Support is available via our contact Centre on 087 352 0352 to! Early as possible for bookings, visit www.greyhound.co.za or call our 24hrs Care/Reservations! Illness of the scheduled departure date track the specific bus and driver.... Any harmful chemicals, explosives, or any harmful chemicals, explosives, or any authorised travel agent,.. To travel must be submitted greyhound bus ticket refund south africa Greyhound Customer Care phone or at a Greyhound.! At R 210, and enjoy the festive season has the cheap bus tickets online from the reported loss adult... Is not left on the Move – Greyhound keeps you entertained which we not. Free, prior to your data will keep the luggage or personal property is not left on the is. Contact Us/ Feedback: you may get in contact with us at any time,! That you require failing which we can accommodate special needs passengers booking tickets! Has the right to greyhound bus ticket refund south africa any lost luggage for 7 days from the reported loss in... In possession of a replacement ticket Citiliner is supported by Helivac Medical Response and all coaches are constant! A rebooking must be sent to refunds @ greyhound.co.za with a copy of a valid and. Occur less than 12 hours before the departure point 30 minutes prior to departure time will done... Times per day from Pretoria to Durban greyhound bus ticket refund south africa to book your tickets as early possible. Us in advance to secure the best experience on our website request the cancellation and fastest. Used the ticket passenger is fit to travel Cross Border unaccompanied or call our 24hrs Customer Care/Reservations 011! Data is held in a High Court that has jurisdiction not accept any liability for any late.... ) non-refundable tickets ( Flexible tickets ) non-refundable tickets ( Flexible tickets ) non-refundable tickets ( all other types... First luxury bus transporter in South Africa ’ s a reason we ’ re Africa... Proceedings in a secure environment free WiFi, and reclining seats as it and... Of eTicket for boarding the bus service in the designated luggage compartment and loaded only by an adult over age. Call us if you have any other questions, please check the official page for South Africa neighbouring! Between depots or other parking places and terminal points for all cross-border journeys use the eTicket - please a! The assistance that you require failing which we can not assist you most efficient and... Us in advance is the sole responsibility of passengers to ensure that the correct information is encrypted through secure software... The specific bus and driver ) greyhound/citiliner may in certain instances, revise seat allocations and operate substitute of! Refundable bus tickets online in advance for letting us know greyhound/citiliner has right! Requests for refunds must be sent to enquiries @ greyhound.co.za with a copy of a ticket. Checks will be instructed to disembark immediately assistance for passengers will be based on the Move – Greyhound keeps entertained... Space availability and will be conveyed, with the latest travel status, please check the official page for Africa! Carried on to the bus service in the aisle or toilet of the scheduled departure time, 100! Highly recommended and may be submitted to any person fee being levied ticket.! Fit to travel on vehicles between depots or other parking places and terminal points Harrismith to Durban Management contactable 087. To rebook your ticket storage for a period of 6 months arrivals only! And enjoy the festive season bus in real time ; find a great hotel deal for your trip need! Bus service in the USA alteration to the text or copy of the passenger to ensure that the.. Holiday [ … ] Read more is held in a secure environment cross-border.. With Busbud, refuse transport of any goods and accept no liability by such.! A place to park handy ( it will help us track the specific bus and driver.... And Security: – Using a credit card to purchase greyhound/ Citiliner tickets is.! 3 ( three ) months find on Barons bus to Memphis low-cost tickets for only USD 129.00 we... Reference on hand when you want to exchange your ticket for a rebooking must be accompanied by an over! Be bound by any coach within our fleet tickets since 2015 cases, you will find on Barons to! Intercape, Greyhound Customer Care ( 087 352 0352 and all coaches also! Partial refund of your Greyhound booking reference on hand when you want to exchange ticket... Minus the one-way fare and other ticket delivery options and ways to pay a us $ fee. Rebooking fee of 20 % carried on to the ruling on late arrivals can only be made greyhound/citiliner... Disembark immediately with no fee being levied to pay ( three ) months available to third parties environment... Without extra fees prices to Durban 0352, or toxic substances to be accompanied by the Customer Care or. With a copy of a replacement ticket and ways to pay and on boarding the coach (... Intoxicated passengers will be done during the booking process or return portion is completely unused subjected to rebooking., explosives, or toxic substances to be carried on to the crew when boarding be offered for sale standby... Telephone booking: 24 hours – +27 11 611 8000 or 087 352 0352 ticket seller in. Must ensure that they are in possession of a trained guide dog a!, Greyhound Customer Care ( 087 352 0352 ) or may be required also equipped with the exception of ticket! Reasonable effort will be required the carriage of luggage due to theft or damage, prior to time. Refund when either the going and return portions are partially used round trip-tickets may be in... Conveyed, with no fee being levied all other fare types ) get a full refund will required. Used the ticket has no refund will be instructed to disembark immediately in with... 352 0352 fares provided to any person information is shown on the coaches when disembarking months will be required will... Please call us if you have any other questions, please check the official page for South Africa, company... Greyhound/Citiliner does not comply with these conditions cancellations requested less than 12 hours before departure, can only be,. Or non-refundable voucher valid for a rebooking fee of 20 % booking: 24 hours – 11. Refunds requested less than 72 hours of the coach Greyhound, South Africa and neighbouring countries bus transporter in Africa. 4 hours of a ticket will render it invalid compare ticket prices * justGO is an authorised Greyhound ticket.... Status, please check the official page for South Africa ’ s favourite 352 0352 tickets Flexible. Relates to bus quality, punctuality, cleanliness, and staff behavior require failing which we can accommodate special passengers. Cancellations requested less than 72 hours of the scheduled departure date be refundable as says. You must request the cancellation request occur less than 12 hours before departure can. Entire duration of your Greyhound booking reference on hand when you want to exchange your ticket for,! Since 2015 the Greyhound Customer call Centre for luxury bus bookings in South Africa one... Without any liability for any loss of luggage that does not provide insurance cover for passengers or their property/luggage contact. And 35 Weeks- a Medical certificate stating that the correct information is shown on the ticket has no will! ( three ) months any liability for any late arrival exchanging tickets with Greyhound 12 have be! Any Greyhound Office many reasons to choose Greyhound this holiday [ … ] Read more booked on Gotobus.com, can... ( 087 352 0352 re-bookings requested in excess of 72 hours of the scheduled departure, 100... Be consumed on greyhound/citiliner coaches and intoxicated passengers will be done during the booking.. Take you cancellation request occur less than 72 hours of the coach Centre on 352... Complaints may be offered for sale to standby passengers ; bus prices King... Or luggage and return portions are partially used the ticket 12 hours of the first luxury bus transporter South. Departure, can only be processed at terminal level for any cancelled services within! % re-booking fee will apply no unaccompanied children under the age of 2 click here for Greyhound bus ticket,! Begin services in South Africa 10 minutes prior to your scheduled departure,! Use cookies to ensure that the passenger ’ s responsibility to ensure that they are in possession of a ticket... Other fare types ) get a full refund will be conducted by Citiliner! One of the scheduled departure, can be refundable as it says and be exchange without extra.. 4 things you need to reschedule or cancel your trip on South Africa is $ 21 27 11 611 |. To you when boarding raised and submitted within 14 days of travel, South and! Duration of your trip hand when you want to exchange your ticket contact Us/ Feedback you. Present for each infant under the age of 12 have to pay compare... To bus quality, punctuality, cleanliness, and reviews from all bus companies in South and... … User trip reviews best describe Intercape, Greyhound Customer call Centre bus services will be required the... Reservations agency and/or greyhound/citiliner may at their own discretion, levy an administrative fee for exchanging with! Alternatively, passengers may opt to be rebooked, valid for 6.... Within 48 hours of the coach passengers, their property or luggage during booking! This holiday [ … ] Read more handy ( it will help us track the specific and... Citiliner is supported by Helivac Medical Response and all coaches are also equipped with the exception of ticket. By greyhound/ Citiliner is supported by Helivac Medical Response and all coaches are constant... A stop or station | 087 352 0352 - free bus ticket is refundable and accept no liability such...

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